Being Survey Ready All the Time – Pamela Hayle

This session will provide a framework for preparing, managing and responding to all facets of the survey process. Being Survey Ready is a n on-going quality process that integrates with all parts of a Therapeutic Activity Director’s job. The session will describe foundational principles in the your Activity Services structure that can help you avoid or possibly dispute survey citations. This session will include understanding and preparing for the survey process, and developing key strategies for working with the survey team when in your facility. Policies you should have in place, managing the Resident Council for a successful . . .

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