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Opening in Brentwood, Tennessee

Job Title:
  Senior Director of Resident Engagement
This position is listed in this town and state:
  Brentwood, TN
Job description:
  Job Summary
Directs the development, implementation, communication and monitoring of resident engagement opportunities that are meaningful to our residents and families. Supports experiences, activities and programs that are purposeful, and meet or exceed the needs/interests of our residents. Provides training and on-going support to community Executive Directors and resident engagement associates through resources, training, site visits and personalized support based on company goals. Oversees the corporate standards, policies, resources, guidelines, newsletter and calendar development, and innovates processes or solutions for feedback around resident engagement.

Essential Functions
– Oversees the Resident Engagement Center of Excellence as a leader in aging engagement, supporting engagement programs, experiences and external partnerships for residents of Brookdale.
-Assists Executive Directors with the recruitment, hiring, orientation and staff training of new resident engagement leaders.
-Provides ongoing resident engagement support to community Executive Directors, as well as the Community Operations support teams. Oversees the network of resident engagement mentors.
-Conducts monthly planning calls and other trainings to support communities in the achievement of company standards for resident engagement and the overall program by using agendas and tools aligned to the Company’s strategic goals.
-Prepares and delivers a detailed agenda to be covered monthly in order to assist in ongoing staff training, support needs, sharing of ideas and reviewing of policies, procedures and systems to meet and exceed expectations in engagement needs from individual pursuits, community partnerships, small group clubs and large group opportunities.
-Supports resident engagement leaders in the evaluation and improvement of engagement opportunities including resident prospect visit matching to drive preference for choosing Brookdale. Oversees execution of the third party resident/family survey annually, and takes resident/family feedback to improve overall programming in various community types.
-Evaluates and provides guidelines and resources for methods of communicating resident engagement opportunities. Partners with the creative team to ensure engagement program materials are on brand and leveraged appropriately.
-Develops and maintains resident engagement policies, handbooks, training manuals, event planners, resource guides and standards for newsletters/calendars. Reviews all Brookdale resident engagement newsletters to ensure the production is of the highest quality of print, uses space effectively and meets the diversity and variety of interests of the resident population.
-Produces innovative senior programs, activities and events to be rolled-out nationwide to all communities.
-Assists and advises resident engagement leaders who are responsible for supervising the transportation department within their communities.
-Encourages the joint planning, cooperation and resource sharing for resident engagement leaders and assisted living managers to ensure quality activities and experiences meet the regulatory guidelines for each state.
-Assists in the planning and development of annual operating budgets for resident engagement departments (and Transportation) at Brookdale-owned and managed properties.
-Provides training for corporate sessions and leadership groups.
-Ensures that resident satisfaction is being met at all communities in terms of resident engagement opportunities. Reviews all plans of action for properties in need of improvement and helps facilitate ongoing support for those properties requiring additional support and consultation.

**This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

Education and Experience 
Bachelor’s degree in Recreational Therapy, General Recreation, Communications, Physical Education/Wellness or related field required. Minimum of five years’ experience working in a senior living environment with direct experience as an Activity Director, Special Event Director, Marketing or Resident Services Director. Experience in a community Senior Center or recreational programming is also accepted. Multi-site oversight preferred

Certifications, Licenses, and Other Special Requirements

Management/Decision Making
Uses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Solves diverse problems using solid analytical skills where limited precedents/ guidelines exist.

Knowledge and Skills
Has an advanced knowledge of the organization, industry, aging, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Extensive knowledge, interest and demonstrated ability in program planning for senior populations. Philosophical commitment to maintaining and enhancing the dignity, quality of life and optimum independent functioning of older adults. Demonstrates excellent verbal and written communication skills. Demonstrates excellent interpersonal and team building skills. Computer knowledge is essential. Must possess good judgment and be enthusiastic. Must possess excellent organizational and planning skills. Ability to work with frequent interruptions and manage simultaneous priorities. Ability to work evenings and weekends (as needed); Ability to travel overnight.

Physical Demands and Working Conditions
-Requires interaction with co-workers, residents or vendors
-Occasional weekend, evening or night work if needed to ensure shift coverage
-Use hands and fingers to handle or feel
-Reach with hands and arms
-Talk or hear
-Ability to lift: Up to 25 pounds
-Requires Travel: Occasionally
**Brookdale is an equal opportunity employer and a drug-free workplace.
Contact Information:
  Brookdale Senior Living- Corporate Office
Contact person:
  Cassie Ballew
  111 Westwood Place
Brentwood, TN 37027
United States
Map It
  (615) 764-9436

Posted 6.12.24

Opening in Columbus, Ohio

Job Title:
  Community Life Coordinator
This position is listed in this town and state:
  Columbus, OH
Job description:
  Westerwood is seeking a full-time Community Life Coordinator to add to our exceptional team and community. This position is responsible for planning, coordinating and implementing a comprehensive activity program with varying levels of activities to meet the physical, spiritual, intellectual, and social needs, to all the residents in Assisted Living, including memory care, and Rehabilitation.
Duties of this position includes the supervision of the Community Life Assistants, leading group or individual activities, special interest groups, and games; assisting in the movement of resident to and from activities and recreational areas; encouraging residents to attend activities and functions; providing recreation activities at bedside when needed, assisting in planning special parties, outside trips, and cultural activities for residents, developing and distributing monthly activity calendar, maintaining activity participation records and completing other needed documentation as assigned.
Qualified candidates must have HS diploma, however a Bachelor’s degree and completion of MEPAP I & II courses is preferred. Previous experience in an activities program within long-term care or assisted living is also preferred. Other requirements include: Knowledge of craft skills and group dynamics, ability to multi-task with excellent organizational skills, excellent interpersonal skills with high level of energy, creativity and enthusiasm, knowledge of, or skilled at, working with individuals who have cognitive, physical and sensory disabilities, and ability to work evenings, weekends and holidays as needed.
• We are a top-rated 5-star facility!
• Highly tenured staff and management team!
• Competitive pay, pay for experience, and annual pay increases!
• Excellent benefits including medical, dental, vision, FREE life and disability insurance, flexible spending account, generous PTO (paid time off), paid holidays, DailyPay (pay on demand), 401k retirement with company match, and more!
• Scholarship opportunities and tuition assistance!
• Serving seniors for over 45 years!
• Named a Top Workplace by CEO Magazine for 9 years running!
• Meaningful and rewarding employment!
• A work environment that is fun, friendly, supportive, and caring!
• Referral bonuses up to $1,000!
Westerwood is a friendly nonprofit organization serving a community of vibrant seniors. Our mission is to promote a lifelong journey of personal purpose, for those we serve, by creating a culture of independence, wellness and community.
Contact Information:
Contact person:
  Jennifer Sanchez
  5757 Ponderosa Drive
Columbus, OH 43231
United States
Map It
  (614) 890-8287

Posted 6.2.24

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